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SMS Terms & Conditions 

  
SMS Consent Communication: 

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes. 


Types of SMS Communications: 

If you have consented to receive text messages from [Company Name], you may receive messages related to the following (provide specific examples): 

  • Appointment reminders 
  • Follow-up messages 
  • Billing inquiries 
  • Promotions or offers (if applicable) {If you see the customer selected a conversational use case, do not add this reference to your email thread; instead, make sure the customer adds the matching use cases to this portion of the Terms info}. 

 

Example: "Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from (Brand Name) at any time." 

  
Examples: 
 
Opt-in Message: 
Thank you for opting into SMS messages from NC Diabetes Care Center. To opt out at any time, reply STOP. For assistance, reply HELP. Message and data rates may apply. Messaging frequency may vary 

Opt-Out Message: 
Thank you for opting out of SMS messages from NC Diabetes Care Center. You will not receive any further SMS communications. To opt back in at any time, reply START.  

Help Message: 
Thank you for contacting NC Diabetes Care Center. For immediate assistance, please call (919) 926-0900 or visit www.ncdiabetescarecenter.com. Message and data rates may apply.